Policies & Ethics

TSP Projects adheres to a list of “General Business Principles”, which concern guiding principles on integrity and ethics in business conduct. They govern TSP Project’s business decisions and actions throughout its organisation.
TSP Projects is a design and consultancy company with over 400 employees.
We are committed to providing a service, which meets and exceeds our clients’ requirements in the safest, most cost-effective and environmentally friendly manner. To achieve this, we have implemented an integrated Business Management System incorporating our Quality, Environmental and Health & Safety policies.
Our service is underpinned by the following:

Client Focus
We place Clients at the centre of our business activities and we aim to deliver on our promises.
We appoint account managers to develop strong relationships with each of our clients to ensure effective communication, full understanding and continuous improvement in our service based on client feedback.

Project Delivery & Engineering Management
We tailor the management of each commission according to its risks and complexity and appoint experienced staff to 3 key roles:
Project Manager: responsible for fully understanding and delivering the client’s requirements.
Project Engineer: responsible for managing technical interfaces to produce fully integrated deliverables.
Lead Engineer: responsible for each technical element of a project.

Technical Competence and Standards
A nominated Professional Head is responsible for establishing and maintaining standards and competence within each technical discipline.

Continuous Improvement
We aim to improve our Business, Health, Safety, Quality and Environmental performance through the establishment of annual objectives and targets based on measured performance benchmarked against internal and external sources including BS EN ISO 9001:2015; BS EN ISO 14001:2015, BS OHSAS 18001:2007, PAS 99:2012, and Investors in People standards.
We employ lean thinking techniques as a means of achieving continuous improvement. Our aim is to have 100% of our staff involved in continuous improvement initiatives which are established to attain best practice whilst ensuring that we meet the requirements of all current legislation, regulation and codes of practice.

Supplier Management
We ensure effective management of our suppliers through performance measurement and by developing closer working relationships. Our supplier approval process includes regular reviews and measures including quality, safety and environmental performance where appropriate.

Employee Development
We are committed to the training and development of our staff. We use Investors in People principles.
Our Line Managers have prime responsibility for the Safety, Welfare and Personal Development of each member of their team and for setting clear goals and objectives through our annual appraisal system.
We aim to provide equal opportunity for our all people.

Employee Involvement
We are committed to maximising the involvement and participation of our people in the running of our business, and aim to create opportunities for personal professional development. We strive for open and honest communication through accessible managers, team meetings, briefings, the intranet, Staff Suggestion Scheme and Health & Safety Committees.

Health & Safety
Our health and safety management system forms part of our Business Management System and is certified to BS OHSAS 18001:2007 and PAS 99:2012.
We believe that all our activities can be undertaken safely and we will never compromise safety.
We encourage a positive health and safety culture and conduct our business in a way that ensures the health and well-being of our employees, contractors and any person affected by our activities.
Our separate Health and Safety Policy Statement explains our approach in more detail

Our environmental management system forms part of our Business Management System and is certified to BS EN ISO 14001:2015 and PAS 99:2012.
We recognise that conducting our business will give rise to a range of environmental impacts, which must be identified, evaluated and reduced wherever possible. We strive to ensure the prevention of pollution
Sustainability will be integrated into our business activities and operations through policy and procedures and staff awareness.
Our separate Environmental Policy Statement explains our approach in more detail.

Our quality management system, which has been in operation since 1992, forms part of our integrated Business Management System and is certified to BS EN ISO 9001:2015 and PAS 99:2012. The system is designed to ensure we deliver a consistent service that meets client’s requirements.
Our separate quality policy statement explains our approach in more detail.

Review & Communication
This policy is reviewed annually as part of our Business System Review and its contents and arrangements for implementation communicated to all our staff through briefings and the intranet.
This policy is made available to our clients, suppliers, partners and the public.

Revision Date: May 2019

Our Environmental Management System is certified to BS EN ISO14001:2015 and PAS 99: 2012 and, together with our Health and Safety and Quality systems, forms our integrated Business Management System.

Through our integrated Business Management System, we will:

  • Implement sound environmental and sustainability management practices during each stage of project development from inception through to completion to protect heritage, habitats and other natural features and promote opportunities for biodiversity enhancement.
  • Encourage and demonstrate sustainable, whole-life approaches to the built environment in all our design and construction practices.
  • Maximise resource efficiency, reduce our contribution to climate change through effective energy, water and carbon management and minimise or eliminate noise, waste and other harmful emissions to land, air and water.
  • Set challenging but realistic objectives and targets on an annual basis, monitor and ensure continual improvement in our environmental and sustainability performance and the prevention of pollution.Comply with and, where possible, go beyond the requirements of all relevant environmental legislation and codes of practice.
  • Maintain certification to the Environmental Management System – BS EN ISO 14001:2015 standard in all of our UK-based offices.
  • Positively develop our staff to raise awareness of sustainability principles and tools available.
  • Encourage all our suppliers and sub-contractors to maximise their environmental and sustainability performance.
  • Reduce waste, consumption of resources and energy in our offices and take account of the environmental impacts when making decisions associated with our business travel.

All our staff have a crucial role to play in reducing the environmental impacts and improving the sustainable performance of our company. We are wholeheartedly committed to ensuring their environmental awareness, through appropriate training at all levels within the organisation, together with regular updates on legislation and other relevant issues. Our policy is communicated to all of our staff, our clients, suppliers, project partners, and other wider stakeholders to demonstrate our environmental commitment.

This policy is reviewed annually to ensure that the arrangements meet current legislation, sustainable best practice and the needs of our business and clients.

Revision Date: April 2016

We want a diverse and gender balanced workforce with opportunities for everyone.

In order to deliver technical excellence and remain competitive we must recruit the best people for our roles.

We are committed to addressing the gender gap and supporting women in the workplace.

Download our Gender Pay Gap Report

The TSP Projects company vision of being a dynamic, sustainable and successful business demonstrates our core commitment to ensuring we carry out our operations in a way that places our people, clients, business partners, suppliers and the local communities within which we work at the centre of how we do business.

At TSP Projects we group our CSR activities into 3 areas:
• Building a sustainable future, including corporate governance and contribution to economic development
• Taking care of and investing in our people, including health, wellbeing and working conditions
• Being a good neighbour and giving back to our local communities, including environmental effects
This policy sets out our principles and approach to delivering on our Corporate Social Responsibility commitments. As a business we have chosen to align to the UN sustainability goals which are relevant to us and should be read in conjunction with the company Health & Safety Policy Statement, the Sustainable Procurement Policy and the Business Conduct Policy.
We aim to conduct business with integrity and respect. We will promote safe working, respect clients and colleagues and work in conjunction with anti-bribery and anti-corruption practices.

Policy Principles
We are fully aware of our responsibilities and we take these seriously by managing our business to meet the highest standards of ethics. This is demonstrated through the commitments we make as set out within this policy and we are proud to align to the UN sustainability goals which are relevant to us as a business.
We are committed to innovating, improving and collaborating with partners, suppliers, clients and employees to ensure we learn from and implement best practice ways of working. We respect our clients, partners and suppliers by engaging with them in a fair and ethical manner.
We focus our efforts on three areas to ensure we deliver on our commitment, these three areas are Building a Sustainable Future, Taking Care of our People and Being a Good Neighbour and how we support these areas as outlined within this policy.

Building a Sustainable Future
We recognise the widespread implications our operation can have on the natural environment and our responsibilities towards its protection.
In order to minimise this impact, we ensure we operate responsibly when it comes to practices concerning conservation and sustainable environment both through our own activities and through our influence over others. Our Environmental & Sustainability Policy Statement sets out how we ensure we conduct our business in a responsible manner in order to minimise any adverse effects on the environment and we are committed to ensure we align to the UN Sustainability goals where applicable.

Over and above continuing compliance with applicable UK environmental legislation and good practice, we pledge to manage our business according to the following guiding principles which will be applied wherever it is practical to do so.
• We will endeavour to conduct operations and handle materials, products and waste in a manner that protects the environment and conserves energy; providing advice to suppliers, contractors and others where necessary
• We will adopt appropriate procedures, practices and operating guidelines, including measurable targets, with the objective of protecting the environment
• We will develop, implement and monitor programmes to manage overall emissions, waste generation and disposal to minimise environmental impact
We will instill an individual and a collective sense of responsibility amongst our employees and contractors for protecting the environment. The implementation of these principles is given high priority in the definition and implementation of strategies and in developing environmental management systems appropriate to our overall operation. We will undertake appropriate internal reviews to measure progress and ensure compliance with these principles on a regular basis and formally at least once a year.

Taking Care of our People
TSP Projects recognises that our people are our greatest asset and that they are central to achieving business success and growth. We promote the equal rights of all our employees, respect their dignity, and encourage them to grow and develop to achieve their full potential.
We strive to be a responsible employer by creating a working environment built on trust, honesty and integrity. A core value of TSP Projects is caring about our employees, this is evidenced through our commitment to focussing on the wellbeing of our employees. We have a number of People policies and frameworks which support us to achieve this including our Employee Assistance Programme, Occupational Health provider and health and wellbeing agenda. We understand that work-life balance is important and as such we support flexible working.
We are committed to developing our people and ensuring that they are equipped with the competencies and skills they need to grow professionally. This is demonstrated through our on-going commitment to provide learning and development opportunities, mentoring, coaching, further and higher education programmes and developing our people for future opportunities.
TSP Projects recognises the importance of achieving and maintaining good standards of health and safety management. Our Health & Safety Policy Statement provides a framework for the Company to achieve good practice and compliance with legislative requirements and approved codes of practice. The TSP Projects Health & Safety Procedure can be found in the internal Business Management System (BMS).

Being a Good Neighbour
As a responsible and good neighbour, it is important for us to build positive relationships. We strive to have a positive impact in our local communities by supporting local initiatives, which equally provides great opportunity for development and growth of our employees and the Company.
We promote engagement through employee volunteering, creating educational partnerships, working with local community groups and supporting charitable causes.
We are committed to initiatives that support our company objectives and so we aim to ensure that all our community activities and charitable fundraising:
• Contribute and support projects and initiatives which enhance our local communities and/or
• Raise awareness and support education and skills development to encourage diversity of entrants into Science, Technology, Engineering & Mathematics (STEM) and/or
• Support our fundraising charity of choice
In support of our commitment to volunteering, we encourage employees to volunteer and fund team building activities that are supportive of our overall commitments.
We do not make donations or give support to political parties.

Policy Governance
This policy was reviewed and updated in June 2019.

The Human Resources Director has overall responsibility for the implementation and monitoring of this policy, however employees at all levels are responsible for complying with this policy. The policy will be reviewed on a regular basis and the Company reserves the right to make changes to the policy as appropriate, in line with legislative changes or amendments to our working practices.
Any queries or comments about this policy should be addressed to the Human Resources Inbox. HR@TSPProjects.co.uk
This policy does not form part of any employee’s contract of employment and it may be amended from time to time.


At TSP Projects we care for our employees and believe that all people have the right to be treated with respect and paid fairly irrespective of the type of work they do or the country in which they work.
This policy applies to all persons working for us or on our behalf in any capacity at all levels, including directors, employees, agency workers, seconded workers, volunteers, work placements, agents, contractors, external consultants, third-party representatives and business partners.
Policy Principles

Our Commitment

Modern Slavery is a crime and a violation of fundamental human rights. It takes various forms, such as slavery, servitude, forced and compulsory labour and human trafficking, all of which have in common the deprivation of a person’s liberty by another in order to exploit them for personal or commercial gain.
TSP Projects has a zero-tolerance approach to modern slavery and we are committed to acting ethically and with integrity in all our business dealings and relationships and to implementing and enforcing effective systems and controls to ensure modern slavery is not taking place anywhere in our own business or in any of our supply chains.

Supply Chain Considerations

We are committed to ensuring there is transparency in our approach to tackling modern slavery in our business and throughout our supply chains, consistent with our disclosure obligations under the Modern Slavery Act 2015.
We expect the same high standards from all our contractors, suppliers and other business partners, and as part of our contracting processes, we include specific prohibitions against the use of forced, compulsory or trafficked labour, or anyone held in slavery or servitude, whether adults or children and we expect that our suppliers will hold their own suppliers to the same high standards.

Our Expectations of You

All employees are required to read, understand and comply with this policy.
The prevention, detection and reporting of modern slavery in any part of our business or supply chains is the responsibility of all those working for us or under our control. You are required to avoid any activity that might lead to, or suggest, a breach of this policy.

You must notify your manager or the HR department as soon as possible if you believe or suspect that a conflict with this policy has occurred, or may occur in the future.
You are required to raise concerns about any issue or suspicion of modern slavery in any parts of our business or supply chains of any supplier tier at the earliest possible stage.
Modern Slavery Policy Page 2 12/06/2018

If you are unsure about whether a particular act, the treatment of workers more generally, or their working
conditions within any tier of our supply chains constitutes any of the various forms of modern slavery, raise
it with your manager or through the HR department.

We aim to encourage openness and we are committed to ensuring no one suffers any detrimental
treatment as a result of reporting in good faith their suspicion that modern slavery of whatever form is or
may be taking place in any part of our own business or in any of our supply chains. Detrimental treatment
includes dismissal, disciplinary action, threats or other unfavourable treatment connected with raising a

If you believe that you have suffered any such treatment, you should inform the HR department
immediately. If the matter is not remedied, and you are an employee, you should raise it formally using our
Grievance Procedure.

If you are found to be in breach of this policy you may be subject to disciplinary action under the company’s
Disciplinary Policy.

Policy Governance

This policy was reviewed and updated in June 2018.
The Management Board has overall responsibility for ensuring this policy complies with our legal and
ethical obligations, and that all those under our control comply with it.
This policy does not form part of any employee’s contract of employment and it may be amended from
time to time.

Suzanne Walker
Date: 12 June 2018


We have new projects coming in all the time, so if you’d like to be a part of our team then we’d love to hear from you. Please visit our career page  to see what openings we currently have.

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