Policies & Ethics

TSP Projects adheres to a list of “General Business Principles”, which concern guiding principles on integrity and ethics in business conduct. They govern TSP Project’s business decisions and actions throughout its organization.

TSP is a design and consultancy company with approximately 300 employees. We are committed to providing a service, which meets and exceeds our clients’ requirements in the safest, most cost-effective and environmentally friendly manner. To achieve this, we have implemented an integrated Business Management System incorporating our Quality, Environmental and Health & Safety policies.

Our service is underpinned by the following:

Client Focus
We place Clients at the centre of our business activities and we aim to deliver on our promises.

We appoint account managers to develop strong relationships with each of our clients to ensure effective communication, full understanding and continuous improvement in our service based on client feedback.

Project Delivery & Engineering Management
We tailor the management of each commission according to its risks and complexity and appoint experienced staff to 3 key roles:

  • Project Manager: responsible for fully understanding and delivering the client’s requirements.
  • Project Engineer: responsible for managing technical interfaces to produce fully integrated deliverables.
  • Lead Engineer: responsible for each technical element of a project.

Technical Competence and Standards
A nominated Professional Head is responsible for establishing and maintaining standards and competence within each technical discipline.

Continuous Improvement
We aim to improve our Business, Health, Safety, Quality and Environmental performance through the establishment of annual objectives and targets based on measured performance benchmarked against internal and external sources including BS EN ISO 9001:2015; BS EN ISO 14001:2015, BS OHSAS 18001:2007, PAS 99:2012, and Investors in People standards.

We employ lean thinking techniques as a means of achieving continuous improvement. Our aim is to have 100% of our staff involved in continuous improvement initiatives which are established to attain best practice whilst ensuring that we meet the requirements of all current legislation, regulation and codes of practice.

Supplier Management
We ensure effective management of our suppliers through performance measurement and by developing closer working relationships.

Our supplier approval process includes regular reviews and measures including quality, safety and environmental performance where appropriate.

Employee Development
We are committed to the training and development of our staff. We use Investors in People principles.

Our Line Managers have prime responsibility for the Safety, Welfare and Personal Development of each member of their team and for setting clear goals and objectives through our annual appraisal system.

We aim to provide equal opportunity for all our people.

Employee Involvement
We are committed to maximising the involvement and participation of our people in the running of our business and aim to create opportunities for personal professional development. We strive for open and honest communication through accessible managers, team meetings, briefings, the intranet, Staff Suggestion Scheme and Health & Safety Committees.

Health & Safety
Our health and safety management system forms part of our Business Management System and is certified to BS OHSAS 18001:2007 and PAS 99:2012.

We believe that all our activities can be undertaken safely and we will never compromise safety.

We encourage a positive health and safety culture and conduct our business in a way that ensures the
health and well-being of our employees, contractors and any person affected by our activities.

Our separate Health and Safety Policy Statement explains our approach in more detail.

Environment
Our environmental management system forms part of our Business Management System and is certified to
BS EN ISO 14001:2015 and PAS 99:2012.

We recognise that conducting our business will give rise to a range of environmental impacts, which must
be identified, evaluated and reduced wherever possible. We strive to ensure the prevention of pollution.
Sustainability will be integrated into our business activities and operations through policy and procedures
and staff awareness.

Our separate Environmental Policy Statement explains our approach in more detail.

Quality
Our quality management system, which has been in operation since 1992, forms part of our integrated
Business Management System and is certified to BS EN ISO 9001:2015 and PAS 99:2012. The system is
designed to ensure we deliver a consistent service that meets client’s requirements.

Our separate quality policy statement explains our approach in more detail.

Review & Communication
This policy is reviewed annually as part of our Business System Review and its contents and arrangements
for implementation communicated to all our staff through briefings and the intranet.

This policy is made available to our clients, suppliers, partners and the public.

Revision Date: April 2016

Our Environmental Management System is certified to BS EN ISO14001:2015 and PAS 99: 2012 and, together with our Health and Safety and Quality systems, forms our integrated Business Management System.

Through our integrated Business Management System, we will:

  • Implement sound environmental and sustainability management practices during each stage of project development from inception through to completion to protect heritage, habitats and other natural features and promote opportunities for biodiversity enhancement.
  • Encourage and demonstrate sustainable, whole-life approaches to the built environment in all our design and construction practices.
  • Maximise resource efficiency, reduce our contribution to climate change through effective energy, water and carbon management and minimise or eliminate noise, waste and other harmful emissions to land, air and water.
  • Set challenging but realistic objectives and targets on an annual basis, monitor and ensure continual improvement in our environmental and sustainability performance and the prevention of pollution.Comply with and, where possible, go beyond the requirements of all relevant environmental legislation and codes of practice.
  • Maintain certification to the Environmental Management System – BS EN ISO 14001:2015 standard in all of our UK-based offices.
  • Positively develop our staff to raise awareness of sustainability principles and tools available.
  • Encourage all our suppliers and sub-contractors to maximise their environmental and sustainability performance.
  • Reduce waste, consumption of resources and energy in our offices and take account of the environmental impacts when making decisions associated with our business travel.

All our staff have a crucial role to play in reducing the environmental impacts and improving the sustainable performance of our company. We are wholeheartedly committed to ensuring their environmental awareness, through appropriate training at all levels within the organisation, together with regular updates on legislation and other relevant issues. Our policy is communicated to all of our staff, our clients, suppliers, project partners, and other wider stakeholders to demonstrate our environmental commitment.

This policy is reviewed annually to ensure that the arrangements meet current legislation, sustainable best practice and the needs of our business and clients.

Revision Date: April 2016

About TSP Projects

TSP, standing for Technical Solutions in Partnership, is a multi-disciplinary solutions business that provides a full range of services from consultancy, design and engineering to installation and onsite project management. TSP Projects have extensive engineering capabilities, a substantial portfolio of projects and a leading capability in delivering innovative solutions.

Based in the UK, with our head office in York supported by three regional offices in Birmingham, Manchester and Reading, our consultancy business is made up of several engineering discipline teams that collaborate on projects to provide the right mix of technical excellence for your project needs.

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